Ziply

Ziply struggled to handle high delivery volumes while maintaining speed and cost-effectiveness in a fast-paced urban environment. The team had a clear product vision but needed technical expertise to build a scalable logistics platform. Operations were fragmented across roles: customers, drivers, and administrators each needed dedicated tools, but a single generic app could not support scheduling, routing, payments, and real-time oversight in one coherent system.

We scoped a multi-portal architecture with a shared backend on Ruby on Rails and AWS, a React.js customer web portal, native iOS apps for drivers, and an admin dashboard for operations. Discovery focused on delivery workflows in Los Angeles, then we shipped each portal with role-specific UX. Google Maps powered routing and tracking, PayPal handled payments, and courier APIs (DHL, FedEx) extended fulfillment options. QA automation covered critical order and payment paths before launch.